Cleaning Delhi through Facebook

April 18, 2011  |   Empowerment,Environment,General news,Sanitation   |

Cleaning Delhi through Facebook

“When 22-year-old Piyush Goyal posted his complaint of garbage spilling over from the dump in his area, on the Facebook page of Municipal Corporation of Delhi (MCD), little had he expected the civic agency to take action within 24 hours. But it did, pleasantly surprising Goyal.

MCD launched its Facebook page earlier this month to ensure effective monitoring of garbage lifting at areas under its jurisdiction. The civic agency has started off on the surest of footing, Goyal feels.

“When I heard about this initiative, I thought I should also post pictures of unclean dhalao (standalone garbage warehouse) in my area. I was expecting the action but never thought it will be so quick,” he says.

On January 8, he clicked pictures of the seven dirty ones in South Delhi’s R K Puram area and posted them on Facebook. And the next day, he says, he saw the pictures of clean dhalaos uploaded by the MCD.

“There is lot of transparency through this way. The man who actually cleans it asked me why I uploaded the pictures. So the information is going from top to the bottom,” says Goyal.

It’s a not even a month, and the civic agency has already received close to three thousand complaints. The agency says that it is mostly the youth that has shown interest and participated…”

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